We want you to be sure TaskFia is right for your team before you pay, which is why every account starts with a 7-day free trial of the Starter plan.
Monthly plans
You can cancel a monthly plan at any time. You keep access until the end of the month you've paid for. Monthly payments are not refunded.
Yearly plans
If you cancel within 14 days of paying for a yearly plan, you get a full refund. After 14 days, yearly payments are not refunded, and you keep access until the end of the paid year.
Upgrades and downgrades
When you upgrade, you pay only the difference for the rest of your billing period. When you downgrade, the lower price starts from your next billing date.
Billing mistakes
If you were charged twice or charged the wrong amount, we will refund the difference in full.
How to request a refund
Contact us from your admin email with your company name and invoice number. Approved refunds go back to the original payment method within 5–10 business days.